Service system: Zunhuang has professional service team to ensure can solve the problem within 48 hours for customers in domestic. At the international service, Zunhuang Company has been set up regional agency and the perfect service organization in Slovakia, Russia, Spain and Italy in Europe, North America and Canada, Brazil, Australia , Japan and India.
Ten provide to service you
1. After-sale Service for the whole life.
2. 24h service for you, solve your urgent problem first time.
3. 3 years warranty for the main products.
4. Free design for your brewery layout for 2D or 3D.
5. Spare parts replacement and repair service provided.
6.Engineer going abroad for installation, debugging and technical training if you need
7. Provide the Form E, CO, etc..others necessary reduce import Tax files for you.
8.To provide update information about brewing equipment technology once we test.
9.Help you send the goods if you have others company order, then send to you together.
10. Door to Door service, if you need any brewing parts.
FAQ
1.Q: Are you a manufacturer?
A: We are the manufacturer of beer brewing equipment for 16 years.
2.Q:Can I have the customized products for myself?
A:Yes,we can design and manufacture as your requirements.
3.Q: Can you guarantee your quality?
A: All of our products is applied with CE certificate and highly in accordance with GMP. Equipment is made of high quality of SUS304/316. Inspect certificate is available.
4.Q:How about the after sales service?
A:For our after-sale service, we promise all life of technical support to new and old customers.
All of our products is available with 10 years warranty even for spare parts within quality warranty period, our service is free of charge.
